1. Acceptance of Terms

By accessing, browsing, or using the Elegant Yacht Rental website (elegantyachtrental.com), making a reservation, boarding any vessel operated by the Company, or otherwise engaging the services of ElegantCruise Yacht Rental LLC, you (“the Client,” “Guest,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Cancellation Policy, Privacy Policy, and any additional policies, terms, or conditions referenced herein or communicated at the time of booking. These Terms and Conditions constitute a legally binding agreement between you and ElegantCruise Yacht Rental LLC.

If you are making a booking on behalf of another person or a group, you represent and warrant that you have the authority to bind all members of your party to these Terms and Conditions, and you accept personal responsibility for all charges, damages, and obligations arising from the booking.

2. Company Information and Service Description

ElegantCruise Yacht Rental LLC is a yacht and boat rental company incorporated and operating under the laws of the United Arab Emirates, with its registered office at 611, Office Court Building, Oud Metha, Dubai 118310, United Arab Emirates. The Company provides luxury yacht charters, fishing boat rentals, water sports activities, and associated services including catering, entertainment, photography, and event planning support.

The Company operates from multiple departure locations including Dubai Marina Harbour, Dubai Marina, and other designated points within Dubai waters. Services are offered subject to availability, weather conditions, and compliance with all applicable UAE maritime regulations. All vessels are operated by licensed captains and crew members employed or contracted by the Company.

3. Booking Procedures and Payment Terms

Reservations can be made through our website booking system, by telephone at +971 58 591 9031, via email at info@elegantyachtrental.com, through WhatsApp messaging, or in person at our office. A booking is confirmed only upon receipt of the required deposit payment and written confirmation from the Company. The deposit amount varies by vessel type, charter duration, and service package selected.

For standard charters, a deposit of 30% to 50% of the total booking value is required at the time of confirmation, with the balance due prior to departure on the charter date. For event bookings and large group charters, a 50% deposit is required at confirmation, with the remaining balance due 14 days prior to the event. Payment can be made via credit card, debit card, bank transfer, or cash (in AED, USD, EUR, or RUB as indicated in our pricing). All prices are quoted in UAE Dirhams (AED) unless otherwise specified, and currency conversion is provided as an estimate only.

4. Pricing, Fees, and Additional Services

All prices published on our website and communicated in quotes represent the base yacht or boat rental fee for the specified duration and vessel. Additional services including but not limited to professional photography and videography, private singers, saxophone players, dancers, magicians, bartenders, hosts, professional massage therapists, live seafood and private chef services, premium alcoholic beverages, yacht decorations, rose and flower arrangements, and catering services are charged separately as indicated in our service catalog or quoted separately.

The Company reserves the right to modify prices at any time prior to booking confirmation. Once a booking is confirmed at a quoted price, that price is locked unless changes are requested by the client or circumstances beyond the Company’s control necessitate adjustment. Prices are subject to seasonal variation, and special discounts during Ramadan, Eid, New Year, and other promotional periods are offered at the Company’s discretion. All prices exclude applicable VAT, which will be added at the current rate as required by UAE law.

5. Guest Responsibilities and Code of Conduct

All guests are expected to conduct themselves in a manner that ensures the safety, comfort, and enjoyment of all passengers, crew members, and other water users. The following conduct requirements apply to all charters:

Guests must follow all instructions given by the Captain and crew members at all times. The Captain has absolute authority over the vessel and all persons onboard, and their decisions regarding route, duration, safety, and operations are final. Guests must not engage in behavior that endangers themselves, other guests, crew members, or the vessel. This includes but is not limited to reckless behavior, intoxication affecting safety awareness, physical altercations, or deliberate damage to vessel equipment or facilities.

The consumption of alcohol is permitted in accordance with UAE laws, which prohibit the service and consumption of alcohol to Muslims and prohibit public intoxication. Guests consuming alcohol must do so responsibly, and the Captain reserves the right to terminate the charter without refund if alcohol-related misconduct occurs. Smoking is prohibited inside all vessels but is permitted in designated outdoor areas only. The use of open flames onboard is prohibited except for special circumstances such as birthday cake candles, which must be approved in advance.

6. Health, Safety, and Liability

Safety is our highest priority. All vessels are equipped with appropriate safety equipment including life jackets for all passengers, fire extinguishers, first aid kits, and emergency communication devices. The Captain and crew members are trained in safety procedures and emergency protocols. Prior to departure, guests will receive a safety briefing covering emergency procedures, location of safety equipment, and important operational information.

Children under the age of 10 must wear life jackets when on deck or near water, and must be supervised by an adult at all times. The Company does not provide childcare services and accepts no liability for injuries to children who are not properly supervised. Guests with medical conditions that may affect their safety or the safety of others should disclose this information at the time of booking. The Company reserves the right to refuse boarding to any guest who appears intoxicated, medically incapacitated, or whose behavior poses a safety risk.

The Company accepts no liability for loss of or damage to personal belongings brought onboard. Guests are advised to secure valuables and refrain from bringing expensive items on charter. The Company shall not be liable for any personal injury, death, or property loss arising from the charter, except to the extent such liability cannot be excluded or limited under applicable UAE law. Guests are responsible for any damage caused to the vessel or equipment through negligence or willful misconduct, and will be charged for repair or replacement costs.

7. Photography, Video, and Media

The Company may take photographs and video footage during charters for promotional purposes. By boarding the vessel, guests consent to the use of their image in Company marketing materials, website content, social media, and other promotional channels unless they specifically inform the Company otherwise in writing prior to departure. Guests who commission professional photography or videography services through the Company retain ownership and usage rights to the images and footage created, subject to any third-party provider terms as applicable.

8. Food and Beverage Policies

Guests are permitted to bring their own food and beverages onboard subject to UAE customs and import regulations. The Company offers comprehensive catering services including live BBQ, international buffets, special dietary menus, and premium beverage packages at additional cost. All food brought onboard must comply with UAE health and food safety regulations. Guests with severe food allergies must disclose this information at the time of booking so that appropriate arrangements can be made. The Company cannot guarantee allergen-free environments and accepts no liability for allergic reactions.

9. Marine Environment and Environmental Responsibility

The Company is committed to protecting the marine environment and expects all guests to act responsibly. Disposal of waste, garbage, or other materials into the water is strictly prohibited. Guests must comply with all UAE environmental regulations governing marine activities. The Company reserves the right to terminate the charter without refund for environmental violations.

10. Route and Itinerary

Standard charter routes include Dubai Marina, JBR (Jumeirah Beach Residence), Palm Jumeirah, Atlantis The Palm, Burj Al Arab, Ain Dubai, Bluewaters Island, World Islands, Sheikh Island, and other popular Dubai waterfront destinations. Custom itineraries may be arranged in advance subject to Captain approval and applicable permits. The Captain reserves the right to modify routes due to weather conditions, traffic, safety concerns, or operational requirements without liability.

11. Prohibited Items and Activities

The following items and activities are strictly prohibited on all charters: illegal substances and controlled substances, weapons of any kind, fireworks (except professional pyrotechnics arranged through the Company with proper permits), pets or animals (with the exception of certified service animals with advance notification), and activities that may damage the vessel or endanger safety.

12. Insurance and Maritime Regulations

All vessels are insured as required by UAE maritime law and operated by appropriately licensed Captains holding valid UAE maritime credentials. The Company’s liability insurance covers passenger injury and vessel damage within the scope of UAE maritime law. Guests are encouraged to arrange personal travel insurance and travel cancellation insurance independently, as the Company’s policies may not cover all circumstances.

13. Complaints and Dispute Resolution

Any complaints regarding service quality, equipment condition, crew conduct, or other matters must be raised with the Company in writing within 48 hours of the charter completion to info@elegantyachtrental.com. The Company will investigate complaints and respond within 7 business days. Disputes arising from these Terms and Conditions or the provision of services will be resolved through good-faith negotiation, and if necessary, through the courts of Dubai, UAE, which shall have exclusive jurisdiction over such matters.

14. Modification of Terms

The Company reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website and will apply to all new bookings from the date of posting. For existing bookings, the terms in effect at the time of booking confirmation will apply unless the modification is required by law or regulatory authority.

15. Privacy and Data Protection

The Company collects and processes personal information in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By making a booking, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

16. Entire Agreement

These Terms and Conditions, together with our Cancellation Policy and Privacy Policy, constitute the entire agreement between the Client and ElegantCruise Yacht Rental LLC regarding the services provided. No oral or written representations not contained in these documents shall be binding.